Get All Your Questions Answered


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Top Questions

How do I activate Shozam on my computer?

Did you purchase the program and it still shows trial version? Need to have the program activated on another computer? Forgot your registration key?
Go to the help page for the Activation Tab (in Step 1 of Shozam)

How do I upload the gallery to the web?

Having trouble uploading your gallery? Not sure of your upload settings? Getting an upload error?
Go to the FTP upload preset verification steps article in the knowledgebase

How do I integrate the gallery with an existing website?

Do you have an existing website? Not clear how you can best integrate the Shozam generated gallery with your site?
Go to Frequently Asked Questions (FAQs) of the User Manual

Frequently Asked Questions

Frequently Asked Questions (FAQs)

Do you have additional questions? Take a look at our FAQs.

Opens in a new windowManual FAQ

Opens in a new windowForums FAQ

Helpdesk Knowledge Base

Helpdesk Knowledge Base

The Knowledge Base is maintained by our Helpdesk technical support team and contains a list of articles with solutions to common issues. You can easily search it to find the answers you need.

Opens in a new windowKnowledge Base

Shozam User Community - Blogs & Forums

Shozam User Community - Blogs & Forums

Get the most out of Shozam. The Shozam User Community is where Shozammers like you learn, share and interact. Find answers, ask others, offer your own tips and tricks, stay updated and give us feedback.

Opens in a new windowCommunity

Shozam User Manual

Shozam User Manual

Links to User Manual pages are also found throughout the Shozam program.

Opens in a new windowManual




Get additional resources for using the advanced multimedia features of Shozam (audio and video) as well as extending functionality through the use of HTML.

Opens in a new windowResources

Helpdesk Technical Support

Helpdesk Technical Support

***NEW*** Helpdesk Portal Website:

Search and submit a request from our new support portal.

Attention Verify you can receive emails from us

Add "" and ""domain to your email "safe list." After you submit a ticket, a confirmation email is sent to you right away, from If you do not see this email in your "inbox," check your "bulk mail" or "junk mail" folders.

Opens in a new windowGet Support

Order Support

Order Support

Shozam orders are processed by RegNow, a Digital River company and the largest provider of electronic download services (EDS). They handle order information, transactions questions, download help, lost downloads and activation keys and CD orders and shipments.

RegNow 24/7 contact information:
1-877-353-7297 (USA)
1-952-646-5331 (International)

Opens in a new windowOrder Support


External web resources

External Web Resources

View a list of useful web resources on a variety of digital imaging topics. Go to: External Web Resources

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